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Issues concerning E17's loose output connector

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Post time 2014-11-3 16:44:20 |Show all posts |
Q: Issues concerning E17's loose output connector

A: If you find fault in the headphone port of your E17, and you are capable to do some simple maintenance in
    replacing it, then we can send brand-new headphone port to you free of charge. Meanwhile, we will provide
    with related replacing instructions to you. However, before sending the accessory, we need to confirm the
    headphone version of your E17.
    Please do as follows:
       1. Take out all the screws on the backboard and then remove the backboard.
       2. Take a picture of the headphone port and send email to support@fiio.net.
       Note: Please make sure that the picture is clear enough to distinguish.

   After receiving your email, we will help handle this matter ASAP.
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