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Problems with the sound output of the E11K

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Post time 2014-11-21 11:21:33 |Show all posts |
Edited by FiiO-Shadow at 2014-11-21 11:50

Q: Problems with the sound output of the E11K.

A: If the sound output of the E11K crackles or cuts out on one or both channels, the cabling on the line in interconnect and / or the headphones may be broken or the contacts oxidized.  Please try changing to another interconnect and / or pair of headphone.  If the jacks on the cabling have oxidized you may try cleaning them using contact cleaner or rubbing off the oxidation with a piece of tissue.  If none of the above works, please contact FiiO for service by sending email to support@fiio.net!
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Post time 2016-11-3 12:54:43 |Show all posts |
Hello, I have purchased the Fiio A3 portable amp from you guys around 10 months ago. I have been having sound quality issues that when I am charging the amp and listening to it at the same time it emits a hissing noise. It cannot be an issue with my headphones because I have tried a few different pairs. I was wondering about your guys FiiO E10K USB DAC and Headphone Amplifier. Please let me know what you guys can do. Thanks a lot!
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Post time 2016-11-3 18:30:43 |Show all posts |
Vpakhnyuk1 replied at 2016-11-3 12:54
Hello, I have purchased the Fiio A3 portable amp from you guys around 10 months ago. I have been hav ...

Hi, Vpakhnyuk1, so it can work well if it is not being charged? Yes, using it while it is being charge may make the current sound. It is not suggested to use it while it is being charged.
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