FiiO Forums

 Retrieve Password
Register Now
/Sign In
Search
!show!: 15152|Reply: 14

Issues concerning the computer-recognization and employ problems on E10K

Website Editor

Rank: 8Rank: 8

digest
2
posts
865
F-Coin
4738
Audio Sources
X1
AMPs
E12
regtime
2013-5-10
Post time 2015-4-9 10:25:57 |Show all posts |
Edited by FiiO-Shadow at 2015-4-9 10:45

Q: Issues concerning the computer-recognization and employ problems on E10K

A: 1. Firstly, E10K is drive-exempted. When connected to the computer for the first time,  the computer will recognize it and install it automatically. To see whether it has been installed successfully or not, just check the computer's device management to see if there is USB Audio Device. Ever since, the computer will never show up any hardware installment prompts if there is no change on the USB port.
When using audio player, choose 'FiiO USB DAC-E10' on the audio output device, then users can enjoy the music.

2. If there is no 'FiiO USB DAC-E10' option on the audio output device list, pls uninstall the USB Audio Device first, then pull out E10K and replug it in to reinstall.

Reply

Use magic Report

Register Member

Rank: 2

digest
0
posts
1
F-Coin
105
Audio Sources
yinyuan
AMPs
erfang
regtime
2015-4-12
Post time 2015-4-14 18:04:49 |Show all posts |
my macbook pro cant seem to recognise my Fiio e10k dac.. what do i do?
Reply

Use magic Report

Website Editor

Rank: 8Rank: 8

digest
2
posts
865
F-Coin
4738
Audio Sources
X1
AMPs
E12
regtime
2013-5-10
Post time 2015-4-16 11:09:12 |Show all posts |
kevzhang replied at 2015-4-14 18:04
my macbook pro cant seem to recognise my Fiio e10k dac.. what do i do?

Hi.

1. The USB cable you used is the one came with the E10K? Pls make sure that the micro USB cable is good quality firstly.
2. After connecting with the E10K, the blue LED of the E10K will be already on?
3. Pls try to go access the "MIDI settings" on your MAC, to confirm whether the E10K already is under list of the output device.
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
1
F-Coin
3
Audio Sources
Mainly Spotify
AMPs
E10K
Head Gears
Audio-Technica M50x
regtime
2016-4-13
Post time 2016-4-13 04:30:39 |Show all posts |
In Windows 10, what default setting for sampling rate etc. is best to use when mostly listening to Music from Spotify wich I assume is 16bit?

I have it set to 24 bit 48KHz now as seen below:



However perhaps it is better to use the default 16 bit 44.1 KHz to avoid resampling?

Kind regards.
Reply

Use magic Report

Technical Support

Rank: 5Rank: 5

digest
0
posts
1896
F-Coin
6593
Audio Sources
X5
AMPs
E18
regtime
2014-11-18

Senator if Forums Honorary Admin Excellent Moderator Master of Publictity Enthusiastic Member Active Member Supernova

Post time 2016-4-13 09:41:47 |Show all posts |
Patrik replied at 2016-4-13 04:30
In Windows 10, what default setting for sampling rate etc. is best to use when mostly listening to M ...

Hi, Patrik, yes, it is suggested choose 16 bit 44.1k. Your pc would resample it if you choose 24 bit/ 48Khz.
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
4
F-Coin
10
Audio Sources
Computer
AMPs
FiiO E10k
regtime
2016-6-17
Post time 2016-6-17 05:45:38 |Show all posts |
I am not able to use my E10k in any of the 24 bit modes. Windows 7 just says that the device does not support this format whenever any of the 24 bit modes are applied. I downloaded the latest software/drivers for it from this website but I have the same problem of all the 24 bit modes not working, but it just doesn't make any sound in chrome and otherwise and foobar just gets errors.
Reply

Use magic Report

Technical Support

Rank: 5Rank: 5

digest
0
posts
1896
F-Coin
6593
Audio Sources
X5
AMPs
E18
regtime
2014-11-18

Senator if Forums Honorary Admin Excellent Moderator Master of Publictity Enthusiastic Member Active Member Supernova

Post time 2016-6-17 16:53:49 |Show all posts |
chronuss replied at 2016-6-17 05:45
I am not able to use my E10k in any of the 24 bit modes. Windows 7 just says that the device does no ...

Hi chronuss, may i ask what is the sample rate of your 24 bit files? E10k just support 96khz to the 24 bit files. You could send one file to us to test.
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
4
F-Coin
10
Audio Sources
Computer
AMPs
FiiO E10k
regtime
2016-6-17
Post time 2016-6-17 17:09:02 |Show all posts |
I don't have any songs with 24 bit depth. I'm just trying to figure out why I cant use any of the 24 bit modes. It keeps saying that the device does not support this format whenever I try to change the settings to any of the 24 bit audio modes.
Reply

Use magic Report

Technical Support

Rank: 5Rank: 5

digest
0
posts
1896
F-Coin
6593
Audio Sources
X5
AMPs
E18
regtime
2014-11-18

Senator if Forums Honorary Admin Excellent Moderator Master of Publictity Enthusiastic Member Active Member Supernova

Post time 2016-6-17 17:55:15 |Show all posts |
Edited by Yellow at 2016-6-17 17:57
chronuss replied at 2016-6-17 17:09
I don't have any songs with 24 bit depth. I'm just trying to figure out why I cant use any of the 24 ...

E10K.jpg


Pls check the ouput of your win 7 in control panel.
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
4
F-Coin
10
Audio Sources
Computer
AMPs
FiiO E10k
regtime
2016-6-17
Post time 2016-6-18 04:13:47 |Show all posts |
Edited by chronuss at 2016-6-18 04:46

This is what happens when I try to Apply any of the 24 bit modes with the FiiO drivers installed.    http://oi66.tinypic.com/2my3xc0.jpg

When I have just the Window's driver installed instead of the driver from FiiO, I can apply the 24 bit modes but It fails to play the test tone in the Playback properties. Also, no sound in general works on my computer while any of the 24 bit modes are applied with the Windows driver.

Reply

Use magic Report

Technical Support

Rank: 5Rank: 5

digest
0
posts
1896
F-Coin
6593
Audio Sources
X5
AMPs
E18
regtime
2014-11-18

Senator if Forums Honorary Admin Excellent Moderator Master of Publictity Enthusiastic Member Active Member Supernova

Post time 2016-6-18 15:12:28 |Show all posts |
chronuss replied at 2016-6-18 04:13
This is what happens when I try to Apply any of the 24 bit modes with the FiiO drivers installed.    ...

It seems weird. Pls uninstall all the drivers, then try another usb jack to test. It will be great to test it in another PC. If the issue persists, i think the E10k is faulty.
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
4
F-Coin
10
Audio Sources
Computer
AMPs
FiiO E10k
regtime
2016-6-17
Post time 2016-6-19 01:28:43 |Show all posts |
I tried uninstalling the drivers and using a different usb slot and it installed the driver from there, but I had the same results. Although, I did try the E10k on my laptop and all of the 24bit modes worked fine. So what on my pc is causing this to happen I wonder. Any ideas?
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
1
F-Coin
3
Audio Sources
sony nwz-a15
AMPs
e10k
regtime
2016-12-6
Post time 2016-12-6 07:32:59 |Show all posts |
If it helps anyone, I just received my first e10k it my imac on osx 10.12.1 wouldn't pick it up with any usb cables I had (also the usb port on the device seems to be way too short for the usb to fit all the way in - which doesn't help).

I tried restarting, tried different ports but no luck. However after unplugging a usb port I also had plugged in it then showed up as an output device and worked fine.

So I'd try unplugging every other USB device you have, plugging the fiio back in and it may show up, then you can plug everything back in again.

Worked for me anyway after about 2 hours of searching the web in frustration as I've been after one of these for 6 months.

Also, now it's working I just wanted to say how super this sounds with my DT770 Pros... so detailed and the bass boost is superb.  Looking forward to trying it with my RHA T20's at work tomorrow.
Reply

Use magic Report

Technical Support

Rank: 5Rank: 5

digest
0
posts
1896
F-Coin
6593
Audio Sources
X5
AMPs
E18
regtime
2014-11-18

Senator if Forums Honorary Admin Excellent Moderator Master of Publictity Enthusiastic Member Active Member Supernova

Post time 2016-12-9 17:27:49 |Show all posts |
crezo replied at 2016-12-6 07:32
If it helps anyone, I just received my first e10k it my imac on osx 10.12.1 wouldn't pick it up with ...

Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
1
F-Coin
5
Audio Sources
PC
AMPs
FiiO E10K
regtime
2017-5-24
Post time 2017-5-24 10:23:16 |Show all posts |
Edited by Meowcality at 2017-5-26 07:58

Hello,

I'm having an issue where the FiiO E10K is being recognized as USB Audio Device with this status message and it doesn't show up in the output playback devices window in Windows 10.



Things I have tried so far:

* Multiple USB Cables
* Uninstalling and Reinstalling USB Audio Device
* Troubleshooting using Window's Fixit software
* Installing fresh OS
* Two different computers
* Installing newest Windows updates

The only thing that makes the DAC work again is to install ASIO drivers but those cause blue screens of death and after I remove them the device is not recognized again.

Regards,

Meowcality
Reply

Use magic Report

You have to log in before you can reply Login | Register Now

About FiiO|Warranty|Contact Us|FiiO Forums  

GMT+8, 2019-6-27 20:21 , Processed in 0.034793 second(s), 25 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top