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X1ii Bluetooth problem

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Post time 2017-1-25 07:07:00 |Show all posts |
apologies if I'm missing something here!

I have bought a X1ii which works fine generally - then got some AKG y50BT headphones to use with it. Connected and worked fine the first time of using, but then coming to use them the second time it wont connect. I turned Bluetooth on and off, tried deleting the device from "manage added devices" and just searches and then doesn't find the headphones - the headphones work fine with other devices, so it's not them. Updated the firmware on the X1ii to 1.5.3, but not made any difference. Works fine with physical cable too.


Any ideas? should I do factory reset?

Thanks for any help
Anton
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Post time 2017-1-25 20:35:55 |Show all posts |
just updated to 1.5.6 - no difference. Any suggestions?
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Post time 2017-2-7 17:55:26 |Show all posts |
Dear Anton,

We will report to the engineers about that. Did the Bluetooth work fine the first time in FW1.5.6? You can't find the headphone from the X1II now? You may also try to reset the media library to see whether it helps?

Best regards
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Post time 2017-3-5 22:29:42 |Show all posts |
FiiO replied at 2017-2-7 17:55
Dear Anton,

We will report to the engineers about that. Did the Bluetooth work fine the first time  ...

sorry for slow reply, the forum didn't tell me I had a new reply.

I have managed to get it to work once or twice, but only by deleting the previously connected device and turning BT off and back on again. Is there a particular order/timing to turning on for this?
I've not tried deleting media library as I have 18000 files and it takes 2 days to load!

thanks
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Post time 2017-3-9 17:48:02 |Show all posts |
nopocky replied at 2017-3-5 22:29
sorry for slow reply, the forum didn't tell me I had a new reply.

I have managed to get it to wo ...

Hello, we have reported to our software team and see if they could get one of this headphone to test, sorry for the inconvenience...
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Post time 2017-3-23 08:52:21 |Show all posts |
FiiOBryant replied at 2017-3-9 17:48
Hello, we have reported to our software team and see if they could get one of this headphone to te ...

any news - still not working. Thanks
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Post time 2017-3-23 11:32:30 |Show all posts |
nopocky replied at 2017-3-23 08:52
any news - still not working. Thanks

Is that anyway to delete the connecting record of your bluetooth headphone and try to reconnect with X1?
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Post time 2017-3-29 20:23:09 |Show all posts |
delete from the X1 do you mean?
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Post time 2017-3-30 10:32:43 |Show all posts |
nopocky replied at 2017-3-29 20:23
delete from the X1 do you mean?

Go to Bluetooth settings-Manage added devices, and choose to forget the connection of your headphone and try to reconnect them~
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Post time 2017-4-10 21:02:02 |Show all posts |
ah ok, I tried that right away when it didn't work - made no difference!
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Post time 2017-4-17 17:14:42 |Show all posts |
Hello, sorry about the problem, please reset the database and see if it works.
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Post time 2017-4-20 07:27:02 |Show all posts |
do you mean update media lib? done that - no difference. Def not the headphones, they work fine with other BT sources.  Can work if I get the timing exactly right - but takes lots of tries to do that.
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Post time 2017-4-22 04:41:03 |Show all posts |
Edited by Yax at 2017-4-22 04:49

Sorry to post in your thread, not sure whether to make one myself or not.

I have a very similar problem with my Sennheiser Momentum headphones. I can't get them to connect either, or show up as a device. I bought the 2nd Gen for the bluetooth function only. I'd be perfectly content with my old X1 without it.

I have updated to the latest firmware.
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Post time 2017-4-25 21:19:23 |Show all posts |
Fiio? Nothing to add?
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Post time 2017-4-27 15:31:33 |Show all posts |
Yax replied at 2017-4-25 21:19
Fiio? Nothing to add?

Hello, can you headphone be upgraded or did you try your headphone with other bluetooth device? Could you describe how you try to connect them?
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Post time 2017-4-28 04:20:09 |Show all posts |
FiiOBryant replied at 2017-4-27 15:31
Hello, can you headphone be upgraded or did you try your headphone with other bluetooth device? Co ...

Hey! I have Sennheiser Momentum 2 WL. They basically have a power on button, volume and track skip. When you start them they automatically search for a connection.

I scan with the Fiio X1 mk2 and the headphones don't show up. It just says that no bluetooth unit was found. I have used the headphones with my iPhone hundreds of times.
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Post time 2017-4-28 14:44:28 |Show all posts |
Yax replied at 2017-4-28 04:20
Hey! I have Sennheiser Momentum 2 WL. They basically have a power on button, volume and track skip ...

Hello, I found that this headphone has 8 devices limit of devices connected. Could you find a way to clear the connect history and try again?
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Post time 2017-4-29 17:29:53 |Show all posts |
Works like a charm. Thank you.
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Post time 2017-5-3 20:00:53 |Show all posts |
Yax replied at 2017-4-29 17:29
Works like a charm. Thank you.

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Post time 2018-6-11 16:45:45 |Show all posts |
Hello,

I find a solution that seems to solve this issue :

Play settings > Resume mode > OFF

I suspected that whenever I turned ON the FiiO, the last track was playing, causing the bluetooth search to fail.

This solve this issue for me.

Greatings.

(FiiO X1 ii - firmware 1.7.2)
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