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X5 3rd gen USB not connecting

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Post time 2018-3-2 21:19:37 |Show all posts |
Hello,

my device is up to date to the firmware version 1.2.0. But I have a big problem, since I updated to version 1.1.6 I can not connect my device via USB to any computer. I tried a lot of computers with different OS (XP, Vist, 8.1, 10) 32 or 64 bit version a lot of cables, the one that used to work too and nothing. I also tried with SD card and without SD card, after eraesing everything and still nothing. It is charging through USB, so I think the port physically is OK. Could someone help me with this because it is really annoying. Thank you.
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Post time 2018-5-20 21:19:38 |Show all posts |
I am having a similar issue.  I connect to USB and then choose the USB data transfer mode.  It continuously mounts and unmounts the drives.  it will charge.  This is under Win 10 with the latest update.  I have tried different cables, different USB ports with no luck.  I am also on 1.2.0.  This only started when I swapped out a 200 for a 256 (I already had a 256 in there).  
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Post time 2018-6-22 07:27:09 |Show all posts |
My device is in firmware version 1.1.7. I can not connect my device via USB to any computer and transfer data. I tried a lot with different Linux and Windows operating systems. Charging via USB if it works. Any solution?
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Post time 2018-6-26 02:59:31 |Show all posts |
Update from version 1.1.7 to 1.2.1, battery charge works. File transfer does not work.
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Post time 2018-7-8 15:30:16 from mobile |Show all posts |
I have the same issue, any solution so far?
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Post time 2018-7-11 16:19:46 |Show all posts |
Same thing is happening to me from time to time, on Windows 10 with the latest firmware.

What usually helps me:

1. connect to an USB port on the computer (no USB hubs, etc)
2. put the device in android mode and close all apps
3. turn on mass storage mode

Also, don't connect the device to the computer while it's starting up, locked, playing music, whatever. It needs to be as idle as possible.
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Post time 2018-7-17 11:38:50 |Show all posts |
whoopsy replied at 2018-7-11 16:19
Same thing is happening to me from time to time, on Windows 10 with the latest firmware.

What usua ...

Dear friend,

Thanks for the kind feedback. Will ask other users to have a try if they meet the same problem


Best regards
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Post time 2018-7-17 12:54:07 |Show all posts |

It does not work for me, now transfer files via bluetooth and FTP
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Post time 2018-7-18 14:27:24 |Show all posts |
r0o replied at 2018-7-17 12:54
It does not work for me, now transfer files via bluetooth and FTP

Dear friend,

Did you try the other usb cables(with data function) and USB 2.0 port? Also a factory restore?

Best regards
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Post time 2018-9-4 08:30:24 |Show all posts |
Edited by r0o at 2018-9-4 08:31
FiiO-Jojo replied at 2018-7-18 14:27
Dear friend,

Did you try the other usb cables(with data function) and USB 2.0 port? Also a factor ...

HI

The problem started suddenly without being corrected.
I have connected it with different cable even new ones. and tested on usb 2.0 and 3.
SO used: windows 7/10 64b, Linux, MACos HighSirra.

Firmaware update version 1.1.7 to 1.2.1 (done).
Factory data reset (done).


Only in Windows 7/10 64b, when connecting the 5xIII produces a sound and says "unknown device", before it worked on this computer. Intale X5III's USB DAC driver (v4.11.0) still does not work. I've tried it on other mobile devices with windows.
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Post time 2018-9-10 00:17:00 |Show all posts |
Good afternoon, Fiio! The driver is the Latest Version of FiiO USB DAC Driver-v4.13.0 one of the problems is that wasapi or ASIO movies from 5.1 channel facts reproduce 5 channels L/C/R/SL/SR. The failure of the subwoofer LFE.  I check everything, CyberLink PowerDVD, DVDFab Player 5, MPC-HC LAV filters audio is useless, so if not, I recommend the screenshots here  
  
Can you see? I direct all 7 channels to mute the volume and one subwoofer to increase the volume, but the LFE sound is not. I believe the problem with the USB-DAC subwoofer drivers is to update the version.
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Post time 2018-9-10 19:32:37 |Show all posts |
Edited by CinemaHD at 2018-9-10 19:34


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