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Fiio X3 III hangs after it finishes playing and goes to sleep

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Post time 2018-7-20 14:53:01 |Show all posts |
Steps to reproduce:
1. Turn off "Play through folders" settings.
2. Start playing music in some directory in normal mode (i.e. no looping). (In "Browse files" mode).
3. Let it reach an end and finish playing. Wait until it goes to sleep.
4. Turn player on again.
Now troubles begin. When I select any song and push "Play", it says "File not supported" and hangs. Restart (by long power button press) helps, but likely it's not a way it is supposed to work.

Having "play through folders" on or turning off sleep works, but that methods have their own downsides.

Firmware version is 1.2.4 (last publicly available version currently, I guess).
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Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2018-7-20 16:43:16 |Show all posts |
Dear friend,

Thanks for your kind report.

We will contact our engineer for checking the issue first.

Sorry for bringing inconvenience to you.

Best regards
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Post time 2018-8-2 02:18:24 |Show all posts |
FiiO-Jojo replied at 2018-7-20 08:43
Dear friend,

Thanks for your kind report.

Hi,

this issue has been ongoing since the beginning of the year and version 1.2.1:

http://fiio.me/forum.php?mod=viewthread&tid=43058  refers

On April 4th the issue was confirmed and a fix suggested in the "next two firmwares"

Looks like that didn't happen.  Perhaps we will be lucky and get the fix with the next firmware.

Shame really as otherwise it is a great player.  Whenever I am asked about it I have to tell people not to buy until the bugs are fixed.

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Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2018-8-2 15:35:31 |Show all posts |
We will try to report those problem again, sorry for the inconvenience.
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Post time 2019-3-11 23:47:08 |Show all posts |

Any news on a fix for this please. It's super annoying as I'm having to reboot several times a day.
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