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X5 III - New Firmware

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Post time 2018-10-31 09:01:16 |Show all posts |
Hi FiiO,

The X5III still suffers plenty of bugs:
- no sound when playing after a long pause (need to pause/play several times, sometimes move in the track)
- music resuming to the track that was first played 3 hours ago (track number is indicated as -1)
- sound volume changing all a sudden
- battery draining sometimes very fast for no reason
- bluetooth connection not stable

Only for the ones I personally found. When will we have a new firmware update? Have you completely abandonned us?

Thanks

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Post time 2018-11-7 14:07:00 |Show all posts |
let's hope not, otherwise next time we buy from a different brand, come on FIIO !
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Post time 2018-11-8 17:02:27 |Show all posts |
Dear friend,

You could try to do a factory restore first.
If everything goes well, the new firmware will be released this month.
Sorry for bringing inconvenience to you.
Best regards
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Post time 2018-11-10 22:47:11 |Show all posts |
Hi,

I can confirm the following:
- no sound when playing after a long pause (need to pause/play several times, sometimes move in the track)
  
This seem to happen with an external SD card only. It looks like the firmware is always checking this one after a pause (one can see it in the folder view).
Without any card inside it works perfectly for me.
  
Also can confirm:
- battery draining sometimes very fast for no reason
Sometimes it is really a nightmare even if the player is not playing at all (but not switched off completely).
  
There are also several others:
- Does not react or takes a while after changing the headset to another one on balanced output.
- Display turns on by itself if plugged into USB and charging, starts at around 80%, not possible to turn the display off, it turns on immediately.
- Actual play time is nearly always wrong for tracks with variable bitrate, displayed time runs much more faster and is actually over even if the track still playing.
  
Regards
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Post time 2018-12-1 23:58:38 |Show all posts |
I absolutely agree with the above bugs and am disappointed in Fiio. It's been more than a year since I bought this device and it's still not completely usable. Fiio Music crushes, pause\play button still behaves strange.

I really hope that next firmware will finally fix the bugs as otherwise it will be the last Fiio device I've bought.
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Post time 2018-12-20 01:32:37 |Show all posts |
FiiO-Jojo replied at 2018-11-8 17:02
Dear friend,

You could try to do a factory restore first.

November is over, and it's almost the end of December. Any news when the update will be released?
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Post time 2018-12-20 09:43:19 |Show all posts |
wreedheid replied at 2018-12-20 01:32
November is over, and it's almost the end of December. Any news when the update will be released?

Dear friend,

The new firmware will be released this month or so. If you don't mind to try the beta firmware, you could PM me.

Best regards
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Post time 2018-12-20 22:31:00 |Show all posts |
FiiO replied at 2018-12-20 09:43
Dear friend,

The new firmware will be released this month or so. If you don't mind to try the beta ...

Thank you for the quick response! No problem to wait, good to know that the device still has support and a new update will come.

I have no interest in the beta - the device runs okay at the moment, and i'll like to keep it that way - but maybe that others will pm you.

Enjoy your holidays / christmas!
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Post time 2018-12-21 05:25:15 |Show all posts |
I sent a pm for 2 days but no respo from fiio
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Post time 2018-12-21 09:12:46 |Show all posts |
naphor replied at 2018-12-21 05:25
I sent a pm for 2 days but no respo from fiio

Dear friend,

Please have a check in your PM. And we just receive your PM today so sorry if the delay.

Best regards
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Post time 2018-12-30 20:52:50 |Show all posts |

Hello,
if the beta version is usable in sense of will not crash player completely or brick it, then I'd like to try it also. There are just too many issues which are really annoying.
Regards
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Post time 2018-12-31 11:09:56 |Show all posts |
beta is crashing the music app not recommend using it
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Post time 2019-1-1 00:41:13 |Show all posts |
naphor replied at 2018-12-31 11:09
beta is crashing the music app not recommend using it

Any (positive) changes worth mentioning?
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Post time 2019-1-1 23:37:33 |Show all posts |
Hello, when is the new firmware? It was supposed to be until the end of December and what???? X5 III has a lot of problems that irritate !!!! So I am asking for beta 1.2.2.
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Post time 2019-1-2 20:04:13 |Show all posts |
rob2034 replied at 2019-1-1 23:37
Hello, when is the new firmware? It was supposed to be until the end of December and what???? X5 III ...

FiiO already said in multiple threads on this forum that there's a beta available for testing (send a PM to one of the FiiO CS representatives) and that the final version will come out asap.

Besides that: all the "!!!!" look stupid. Just ask it in a polite way.
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Post time 2019-1-4 03:18:51 |Show all posts |
wreedheid replied at 2019-1-2 20:04
FiiO already said in multiple threads on this forum that there's a beta available for testing (sen ...

Ok, you're right, I'm upset because my FiiO X5 III does not work well on 1.2.1 firmware ...
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Post time 2019-1-21 21:00:40 |Show all posts |
When the final release 1.2.2 ?
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Post time 2019-1-26 22:22:58 |Show all posts |
do we have a chance to get it before Chinese New Year?
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