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DO NOT UPDATE THE FIRMWARE

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Post time 2018-12-1 23:10 |Show all posts |
Hi, I'm having problems updating the m7, following all the steps after the first restart gives me error .....
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Post time 2018-12-3 17:18 |Show all posts |
Dear friend,

Please try another sd card and do a factory restore to see if it helps?

best regards
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Post time 2018-12-3 19:28 from mobile |Show all posts |
nothing keeps giving me error
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Post time 2018-12-4 09:22 |Show all posts |
Dear friend,

Please try to format the SD card to FAT32 file system and download the update file again to check?
If the issue stay, you could enter the recovery mode by holding the power button and the next song button first.
And switch to 'apply update from sd card' option to select the update package using the volume wheel. Then press the power button.
Also please check whether you have downloaded the correct file:  M7-Firmware 1.0.4 dowload link: http://m7pack.fiio.net/M7-ota-1.0.4.zip

Best regards
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Post time 2018-12-5 05:57 |Show all posts |
I have been typing it from the recovery mode, I get a message:

supported api: 3
e: failed to moun / storage external_sd (I / O error)
could mount / storage / externadl_sd instalation aborted
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Post time 2018-12-5 14:56 |Show all posts |
Dear friend,

You have tried another sd cards and do a factory restore but failed to help, right?

Please try to format the card using the tool attached and try again.

Best regards

guiformat.zip

85.03 KB, Downloads: 22

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Post time 2018-12-6 04:46 |Show all posts |
nothing keeps coming up with the same error
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Post time 2018-12-6 08:52 |Show all posts |
Dear friend,

Please contact your seller for helping to update the firmware if you still fail to get it work.

Best regards
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Post time 2018-12-10 04:37 from mobile |Show all posts |
if the solution does not give me you who are the manufacturers, who will give it to me, incredible really
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Post time 2018-12-10 10:06 |Show all posts |
Filete replied at 2018-12-10 04:37
if the solution does not give me you who are the manufacturers, who will give it to me, incredible r ...

Dear friend,

So where did you buy the M7 from? You could try to contact your seller for helping to update the firmware for you or have a replacement for you instead.

Best regards
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