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X3 II CRASHES

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Post time 2019-1-5 02:18:50 |Show all posts |
Hi, my X3 II gen crashes and turns off everytime I plug something into one of the two jacks (headphone or any kind of aux cord). My firmware is 2.0 and I tried to reset the device and also format my SD card but nothing worked. Can someone help me? I have a bad feeling about this. Thank you
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Post time 2019-1-7 10:46:27 |Show all posts |
Dear friend,

It may be a hardware issue with your X3II.
If your X3II is still within the one-year warranty, please contact the seller about that.
If the seller fails to help, please contact support@fiio.com with the receipt attached.  
Best regards
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