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M6 Fiio Music App Keeps Freezing, Library database not fully updating

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Post time 2019-2-6 23:23:09 |Show all posts |
Using a 256gb FAT32 formatted and approved card in my M6, the fiio music app keeps freezing and crashing/not responding.  When I scan the external sd for music it seems to find most of the songs, but not all, so when I try to click some on my playlists, they say not found.  When I use a 128gb card it's fine, anything over that seems to not work correctly no matter what I do (even tested the external sd card in other devices without any issues).

I updated to Firmware 1.0.1 and the issue still remains.  Is there anything else I can try or a beta software? If this is unsolved, it makes having a player like this useless for me, cus I want to be able to use a higher gb sd card like 256, but if it's slow, freezes the device or doesn't fully work, there's no point.

Thanks for your assistance and help on both these issues

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Post time 2019-2-21 10:44:00 |Show all posts |
Dear friend,

Are the files same in your 128G and 256G cards? What's the brand of your cards?
Did you also try another APP?


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Post time 2019-2-22 10:44:39 |Show all posts |
Yes, same song files in 128 gb and 256.  These are Sandisk cards, same brand and model as I used in my prior X1 without issues.

By another app, is there another app on the M6 that plays your sd card files?  I thought Fiio Music App was the only thing that plays your sd card files?
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Post time 2019-3-8 09:31:29 |Show all posts |
lyricsandbeats replied at 2019-2-22 10:44
Yes, same song files in 128 gb and 256.  These are Sandisk cards, same brand and model as I used in  ...

Dear friend,

Sorry for the late reply. Please send the crash folder from internal storage/Android/data/com.fiio.music/files/crash to us for check? Email address: support@fiio.net.

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