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X5III Firmware 1.2.4 - Not yet OK for me...

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Post time 2019-4-4 22:31:13 |Show all posts |
Edited by Morphet at 2019-4-4 23:00

That's great for releasing the new version 1.2.4, now scanning of songs work. That's one good point.

However, I still have this incredibly boring issue with the pause functionnality: just pause for at least one minute, using the physical button or on screen one, and it's not working:
- sometimes I will need to press several times for play to be triggered
- every time the play will resume later in the track, sometimes even switching to the next track!!!!

Maybe I am the only one to have this, in this case it's bad luck and I hope the team can help me with that. But I already cleared the cache, the date, the databases, flashed using the windows tool, etc... nothing is working!!! I cannot be the only one am I ?

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Post time 2019-4-5 20:51:19 |Show all posts |
I tried to cause the error that you indicate, but it does not happen to me. I put it on pause, and 5 minutes later, it returns to the point where I stopped it. No problem. Try to do a clean installation of the system.
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Post time 2019-4-5 21:28:22 |Show all posts |
Mine is randomly pausing itself after installing the new firmware.
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Post time 2019-4-6 09:59:45 |Show all posts |
luislg replied at 2019-4-5 20:51
I tried to cause the error that you indicate, but it does not happen to me. I put it on pause, and 5 ...

That is seriously strange... I already did that by the way, I even re-installed from scratch using the Windows tools and nothing changed. For sure it's only software, but ow can it happen....

I think I will try again the windows tool (once I can use a windows machine), but I'm afraid I will just loose more time...
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Post time 2019-4-6 15:26:17 |Show all posts |
Try to upgrade from the device. Do a system restore to system default, and when restart, upgrade from sd card. This way works for me.
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Post time 2019-4-7 01:03:46 |Show all posts |
I've upgraded my X5 to 1.2.4 and now I can't play 176Khz files! they sound with a huge noise! Please fix it asap!
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Post time 2019-4-8 15:21:27 |Show all posts |
illbegood replied at 2019-4-7 01:03
I've upgraded my X5 to 1.2.4 and now I can't play 176Khz files! they sound with a huge noise! Please ...

Dear friend,

Please provide your music files to us for check. Which output are you using?

Best regards
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Post time 2019-4-8 22:26:24 |Show all posts |
Edited by Morphet at 2019-4-8 23:08
FiiO replied at 2019-4-8 15:21
Dear friend,

Please provide your music files to us for check. Which output are you using?

Could please help answering the first issue exposed in this topic also?

I just tried downgrading to 1.2.1, there is no issue. When I upgrade to 1.2.4 there is the issue. So this is not a problem I can solve by some manipulation. Please help solving this issue that is not acceptable for any music player, on at least give me a magical solution to temporarily fix it.

Thank you.


Edit:

How to reproduce:
  - case 1:
     - screen on, press pause button (physical or on screen)
     - press power button to put the screen on sleep
     - wait for 20-30 seconds
     - press power button to wake up the screen
     - press pause button (physical or on screen) => the track will in the future

  - case 2:
     - screen on, press pause button (physical or on screen)
     - wait for the screen to go automatically on sleep
     - press power button to wake up the screen
     - press pause button (physical or on screen) => it simply does not work
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Post time 2019-4-10 02:56:07 |Show all posts |
FiiO replied at 2019-4-8 15:21
Dear friend,

Please provide your music files to us for check. Which output are you using?

Here You are https://we.tl/t-rf7cnU7IBU
I'm using the Line Output
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Post time 2019-4-10 12:43:51 |Show all posts |
Edited by currter at 2019-4-10 14:38

Hi,

I have not contributed any comments here for a while. I actually
sold my Red X5 3rd gen device on Ebay (reasonable price ) and bought an X7 Mark II .
So maybe I may have to end up responding there ... (I do see there are still some
X5 3rd Gen woes)... Oh I have focused also on using smartphones with better
processing power and speed to store music considering the 512GB microsd card is
out and soon a 1TB one could be on the market ... The Fiio app for music is also
available on Android phones too. I use a Samsung Galaxy S8 and an LG G6 ...
in place of Fiio device at times...
I am not sure it was that much of an improvement as far as the bluetooth
range compared to the X5 , though I do benefit from a better wi-fi
connection speed on the 5GHz band at home (though the range is not as good when attempting
to connect to public hotspots and similar issue with the X5)  and a bit more internal storage to store
more android apps and the other extra is the toslink,optical digital output
along with the coaxial digital output.

Well all the best to you...

Maybe I may consider an M11 or M15 as it could be easy to sell
the X7 Mark II . Hopefully future devices will be better operationally,
functionally and priced.

Take care.
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Post time 2019-4-10 13:00:29 |Show all posts |
I would like an answer from FiiO on the initial subject of this topic, please. Read above my issue and here again how to reproduce.

How to reproduce:
  - case 1:
     - screen on, press pause button (physical or on screen)
     - press power button to put the screen on sleep
     - wait for 20-30 seconds
     - press power button to wake up the screen
     - press pause button (physical or on screen) => the track will in the future

  - case 2:
     - screen on, press pause button (physical or on screen)
     - wait for the screen to go automatically on sleep
     - press power button to wake up the screen
     - press pause button (physical or on screen) => it simply does not work
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Post time 2019-4-11 22:33:26 |Show all posts |
Edited by Sergibeat at 2019-4-11 23:17

With the firmware 1.2.4 i have problems with the Pause, Freeze issues, my second card dissappears from the browser after a freeze and i have to reset the player....slow function, theres a lot of problems, i had to go back to 1.2.3.

The worst update for X5 III

PD: Im checking with Poweramp player because maybe the problem is the new Fiio Music App

In the Firmware 1.2.3 the Fiio Music app works so much better
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Post time 2019-4-13 22:00:31 |Show all posts |
derekofbass replied at 2019-4-5 21:28
Mine is randomly pausing itself after installing the new firmware.

Mine too, randomly pauses making it essentially useless! Was fine before I upgraded the firware. Anyone know how I can roll back the firware?
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Post time 2019-4-14 18:02:40 |Show all posts |
gbt_4 replied at 2019-4-13 22:00
Mine too, randomly pauses making it essentially useless! Was fine before I upgraded the firware. A ...

Hi gbt_4, it's quite simple by the downgrade tool: http://fiio.me/forum.php?mod=viewthread&tid=41890&extra=  
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Post time 2019-4-14 19:40:56 |Show all posts |
I've had lot of problem with 1.2.3 with music pausing when playing DSD

Istalled 1.2.4 solved that problem and removed lot of lag when playing bigger files but reduced terribly the sound stage width and audio quality for me.

I downgraded to 1.2.1 and updated again to 1.2.2 then 1.2.3 and finally 1.2.4

that solved all my broblem and gave me back the sound quality and a wider sound stage.

probably lot of problem are simply related to bad update routine of android (being stuck with 5.x version also doesn't help, as we know that android version before 6 alwayes were troubled with lod of upgrade problem (system and app)
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Post time 2019-4-14 22:34:53 |Show all posts |
Evil_Sephiroth replied at 2019-4-14 19:40
I've had lot of problem with 1.2.3 with music pausing when playing DSD

Istalled 1.2.4 solved that p ...

Actually, I've done this downgrade then upgrade stuff several times, didn't help much... FiiO team was able to reproduce some of my issues, I hope we can have an update soon.

@FiiO team, please could you provide an upgrade tool with the next firmware version so we don't have to downgrade to an old version for sorting issues? Also, having a Mac version of this tool would be great.
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Post time 2019-4-14 22:59:26 |Show all posts |
anc69 replied at 2019-4-14 18:02
Hi gbt_4, it's quite simple by the downgrade tool: http://fiio.me/forum.php?mod=viewthread&tid=418 ...

Hi,
Thanks for the response. Unfortunately I'm on a Mac, are there separate instructions? Can I load the tool onto a sd card and run it on the x5?
Thanks again!
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Post time 2019-4-14 23:04:43 |Show all posts |
Morphet replied at 2019-4-14 22:34
Actually, I've done this downgrade then upgrade stuff several times, didn't help much... FiiO team ...

Yes! A Mac version of the tool would be great. As of now the x5 sits in it's box as it's useless with this pausing issue. Very disappointing.
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Post time 2019-4-16 00:00:00 |Show all posts |
Edited by illbegood at 2019-4-16 00:46

1.2.4 Firmware is a catastrophe!
1. I cant' play 176Khz flac files (already sent to Fiio a sample)
2. If you pause a track you have to pray if you need to play it again. It will play for a while to stop pause again! If you press play once more the, after many seconds, the track will start from the beginning (even with Resume mode on)
3. Very often: if you begin to play an album from the first track, Fiio Music will stop reproduction at the end of every track!
I won't NEVER buy a Fiio player in future, after THREE years so many important issues in the firmware!!

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