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X5III No longer connecting via USB for file transfer

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Post time 2019-4-12 13:26:08 |Show all posts |
I have an X5III and it has worked fine until now with the USB cable that came with the device. Now it is not recognized as a storage device when connected to my Windows 10 computer. I have tried two cables and two computers and nothing is working. I would apprecaite assistance in solving this problem!

Thanks!

Tom
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Post time 2019-4-17 22:56:12 |Show all posts |
Dear friend,

It may be a hardware issue with your X5. You could send email to support@fiio.com about that.

Best regards
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Post time 2019-4-22 12:40:48 |Show all posts |
If you have the solution, write here, a thread was opened about this. I'm out of warranty.
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