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M3K (Fw. 1.3) - reboots on 'next'-Button ...

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2019-4-13
Post time 2019-4-13 03:41:03 |Show all posts |
Edited by davie2000 at 2019-4-13 20:26

I am very happy with my M3K, except one thing:
sometimes it reboots when skipping to the next track pressing the 'volume up' key for a few seconds.
Most of the time this works at a glance, but about every - lets say - 10th skip the M3K crashes.

I thought this was fixed in version 1.2.1 already?
Unfortunately I cannot remember the affected songs.
Is there a way to read through a log file somehow on my M3K?

thx4info & greetz
  davie2000

Update:
How to obtain log files is described here.
Maybe you can see the cause for the crashes in the attached log files?

m3klog.rar

51.98 KB, Downloads: 56

log files

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Post time 2019-4-14 03:25:37 |Show all posts |
Hi!, I'm also very happy with my Fiio M3K, but, despite I've already UpDate the firmware to 1.3.0 version my device reboots after 1 hour or so of playing, some cases, Fiio has been playing normally for 45 to 50 minutes, but if turn up/down the volume or I unlock the device to change the song it reboots aswell, if I let it play along, there is when reboots after one hour or so, it does not happen with a particular song.

My specs:

Fiio M3K
Firmware 1.3.0
Micro SD Kingston XC 1, Class 10, 64GB, formatted within the M3K
Files extensions *.mp3 *.flac

In advance, thank you for your help and support.

Greetings

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Post time 2019-4-20 16:11:55 |Show all posts |
I was on holiday the last days and have the M3K running for many hours.
The problem with rebooting on several songs (?) is still there.
Here are some actual log files:

m3klog.rar

56.1 KB, Downloads: 57

logs

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Post time 2019-4-27 06:23:18 |Show all posts |
Edited by davie2000 at 2019-4-30 04:20

I made Fiio-support aware of this thread via email today.
If I could support you somehow in narrowing down the error, please let me know!
I am working as a software developer, so maybe I could contribute to the solution?

Update:
Got mail from Fiio. Trying out some new m3k-firmware now ...
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Post time 2019-6-26 22:01:49 |Show all posts |
I updated my Fiio to 1.3.0 because I want Eqs, but when I update the library, it restart at 1802 songs. I have a micro SD Samsung 128GB EVO.

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Post time 2019-6-28 09:13:55 |Show all posts |
Akuma2809 replied at 2019-6-26 22:01
I updated my Fiio to 1.3.0 because I want Eqs, but when I update the library, it restart at 1802 son ...

Dear friend,

Does the same issue happen in previous firmware as well? Please try a factory restore and format your sd card again to see if it helps?

Best regards
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Post time 6 Day Before |Show all posts |
FiiO replied at 2019-6-28 09:13
Dear friend,

Does the same issue happen in previous firmware as well? Please try a factory restor ...

Yes, it was solved

Thanks
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Post time 3 Day Before |Show all posts |
Akuma2809 replied at 2019-7-13 03:29
Yes, it was solved

Thanks

Dear friend,

Ok. Thanks for your kind feedback.

Best regards
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