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X5III pauses music when display shuts off

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Post time 2019-4-13 05:02:43 |Show all posts |
Firmware 1.2.4

Music pauses when using line out and display sleeps. Worked fine on 1.2.2 and 1.2.3

No issues when using the headphone outputs.
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Post time 2019-4-28 09:19:55 |Show all posts |
Dear friend,

Please try to do a factory restore to see if it helps?
If not, would you mind sending the music files to support@fiio.com? We will try to reproduce the issue you met first.
Sorry for bringing inconvenience to you.

Best regards
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Post time 2019-6-11 02:56:35 |Show all posts |
Same Problem,

   Player stops after 2 min playing through line out.

Please help.

FW1.2.4
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Post time 2019-6-13 18:09:54 |Show all posts |
javicentem replied at 2019-6-11 02:56
Same Problem,

   Player stops after 2 min playing through line out.

Dear friend,

Please try to update the FiiO Music APP to this version for help:  
http://fiio-file.fiio.net/FiiOMusicX0508.apk

Best regards
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Post time 2019-6-14 07:05:12 |Show all posts |
I have created a post a while ago which was unresolved: post. Updating Fiio music does not help. I have to put DAP on pause like every 3 minutes while at work and lags on resume really piss me off to the point that I just want to throw away this device. Your lack of support is annoying, Fiio!
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Post time 2019-6-15 21:21:58 |Show all posts |
FiiO replied at 2019-6-13 18:09
Dear friend,

Please try to update the FiiO Music APP to this version for help:  

I did and it's working ok so far!
THANK YOU!
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Post time 2019-6-19 04:59:31 |Show all posts |
Oh wow maybe I should try re-flashing and installing this version too then
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Post time 2019-6-21 05:29:57 |Show all posts |
I still have the same issue after updatinf to 1.2.4, doing factory reset and cache clear multiple times, and installing the new version of Fiio music. Do I have a defective DAP then?
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Post time 2019-6-21 06:33:55 |Show all posts |
illi4 replied at 2019-6-21 05:29
I still have the same issue after updatinf to 1.2.4, doing factory reset and cache clear multiple ti ...

You should try this version: http://fiio-file.fiio.net/FiiO_Music/FiiOMusic190605.apk

This version seems to have fixed the pause problems.

FiiO, is there a reason why you didn't suggest this version to illi4?

D
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Post time 2019-6-21 15:59:48 |Show all posts |
dilburt replied at 2019-6-21 06:33
You should try this version: http://fiio-file.fiio.net/FiiO_Music/FiiOMusic190605.apk

This versio ...

Dear friend,

This version is for Android mobile phone. Actually, if the 0508version doesn't solve the problem. it is more likely to be a hardware issue instead.

Best regards
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Post time 2019-6-22 11:33:58 |Show all posts |
Hi.

I was doing more tests and I noticed that if I have less music in the collection, this does not happen.
Scanned the music and stopped on 450 songs - no issue.
Scanned the whole collection (3773 songs) - issue with lockscreen happens.

Could you investigate this please? Alternatively, I can send my DAP to you.
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Post time 2019-6-22 19:04:13 |Show all posts |
Same problem for me. I am really upsert.
I will try to install http://fiio-file.fiio.net/FiiOMusicX0508.apk
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Post time 2019-6-22 19:10:20 |Show all posts |
Sorry.... I downloaded the upgrades at
http://fiio-file.fiio.net/FiiOMusicX0508.apk
but the update does not start automatically.
What am I supposed to do?

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Post time 2019-6-23 14:28:54 |Show all posts |
FiiO replied at 2019-6-21 15:59
Dear friend,

This version is for Android mobile phone. Actually, if the 0508version doesn't solve ...

Sorry illi4, he's right. I had 190605 and x0508 switched around.

D
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Post time 2019-6-25 17:07:44 |Show all posts |
MLunari replied at 2019-6-22 19:10
Sorry.... I downloaded the upgrades at
http://fiio-file.fiio.net/FiiOMusicX0508.apk
but the update  ...

Dear friend,

Manual update
a. Set the player to storage mode and connect to computer, drag the downloaded FiiO Music (.apk) to the internal storage of your player.
b. Disconnect the connection and enter ES file manager, find the FiiO Music app in internal_sd and click install.

Best regards
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Post time 2019-6-25 17:08:42 |Show all posts |
illi4 replied at 2019-6-22 11:33
Hi.

I was doing more tests and I noticed that if I have less music in the collection, this does no ...

Dear friend,

The music files(450songs and 3773songs) are in the internal storage or in SD cards?

Best regards
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