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Fiio E10K not recognised anymore by PC

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Post time 2019-7-9 19:58:11 |Show all posts |
Hello there! So, until yesterday, my E10K worked completely fine... but today i can't manage to make my pc recognise it and i don't understand why... I used the original cable, tried it out with 3 other usb cables and like 7 different ports on my pc and 1 on my laptop and it doesn't work on any of them... I tried restarting the pc some times, uninstalling the devices and then unplug and replug it while all other usb cables are unplugged but still nothing. Btw, the blue led is on and i can't select it in the output devices. What else can i do?
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Post time 2019-7-9 20:07:33 |Show all posts |
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Post time 2019-7-10 10:17:49 |Show all posts |
Dear friend,

Did you try another usb cable and port first?

Best regards
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Post time 2019-7-10 10:18:17 |Show all posts |
Dear friend,

Did you try another usb cable and port first?

Best regards
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Post time 2019-7-10 15:49:44 |Show all posts |
Thanks for helping me!
Yes, i specified above: "I used the original cable, tried it out with 3 other usb cables and like 7 different ports on my pc and 1 on my laptop and it doesn't work on any of them"
I even upgraded my windows 10 on my laptop from 1803 to 1903 and nothing changed
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Post time 2019-7-12 17:09:10 |Show all posts |
IrimescuCatalin replied at 2019-7-10 15:49
Thanks for helping me!
Yes, i specified above: "I used the original cable, tried it out with 3 other ...

Dear friend,

It may be a hardware issue with your E10K. When did you buy it? Please send email to us about that instead. Thanks in advanced!

Best regards
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