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Problem with black stain appearing on screen (M7 model)

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Post time 2019-7-15 10:49:42 |Show all posts |
Hi all, I'm new here and I wanted to ask you for a little problem I'm experimenting right now. Since I updated the fiio M7 to the newest firmware (1.0.5) everything was working just fine until the third day, that day it randomly appeared a black stain on screen (see attached images). I restarted the device many times but I'm still seeing that annoying mark.  And also I did a factory reset and I didn't work. I'm sure it is a software error/problem because the screen is clean and doesn't have any scratchs. Thanks in advance for your help.
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Post time 2019-7-16 11:06:37 |Show all posts |
Dear friend,

Sorry about that. Please contact your seller about that first.

If the seller fails to help, please send email to support@fiio.com again with the receipt attached.  

Best regards
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Post time 2020-11-19 23:33:31 |Show all posts |
Edited by polygram99 at 2020-11-19 23:47

Wow, I have exactly the same problem on my brand new M7 but different spot.
Got my unit delivered on October 2020 and the black stains appeared suddenly on November 2020.
Never dropped it before.
I put the protective case since the day 1 and used it only at home with speakers on my desk.
Very dissapointing.
Did you get any help from the seller or from Fiio with the problem afterwards?
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