FiiO Forums

 Retrieve Password
Register Now
/Sign In
Search
!show!: 417|Reply: 1

BTR3 battery level call quality issues

FiiO Fans

Rank: 1

digest
0
posts
2
F-Coin
9
Audio Sources
ACC
AMPs
BTR3
regtime
2019-8-14
Post time 5 Day Before |Show all posts |
Edited by brusyev at 2019-8-14 16:38

I have purchased two new BTR3 units off Amazon and upgraded them to the latest 1.2 firmware. Both units are suffering from a call quality issue when the battery drops below 50%. The callers on the other end are hearing loud, wind-like noise and static making the call not possible. Strangely, the noise is heard when the call is placed from a completely silent environment. Once battery is charged above 50% the issue stops and calls are crystal clear. Is this a hardware issue or can this be fixed with a firmware update?
The issue is present when calls are placed from Samsung Galaxy Note 9 and S8 running Android Pie.
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
2
F-Coin
9
Audio Sources
ACC
AMPs
BTR3
regtime
2019-8-14
Post time Yesterday  05:37 from mobile |Show all posts |
Looking at the lack of response from FiiO I conclude that it would be better to move on to another brand/product...
Reply

Use magic Report

You have to log in before you can reply Login | Register Now

About FiiO|Warranty|Contact Us|FiiO Forums  

GMT+8, 2019-8-19 07:14 , Processed in 0.017380 second(s), 21 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top