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M6 - Issues With MP3 Files

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Post time 2019-9-7 09:15:07 |Show all posts |
I am having Issues with some MP3 files that I add to the M6. A 2 minute song will have 15-30 minutes of silence added to the end of the track. The same MP3 files work perfectly fine on other players and play for the correct length of time. I have tried factory resets, resetting the database, but it will still happen to random songs. Any suggestions? The M6 is running "build number" 1.0.2
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Post time 2019-9-7 18:00:47 |Show all posts |
Dear friend,

Could you please share the files to us for check?

Best regards
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Post time 2019-9-7 20:37:59 from mobile |Show all posts |
It is not any particular file. I have 64gb of mp3 files that get randomly changed once I transfer them to the M6. I have tried using different size and brand micro SD cards, but I have the same issue. The files are all tagged correctly and I have checked every single one for errors. I am having the same issue this perwon had with their M7:

http://fiio.me/forum.php?mod=viewthread&tid=43789&extra=page%3D3

Is there a beta version for the M6 firmware that I can try?
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Post time 2019-9-8 23:16:42 from mobile |Show all posts |
FiiO replied at 2019-9-7 18:00
Dear friend,

Could you please share the files to us for check?

Is this issue something that I need to escalate with technical support?
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Post time 2019-9-9 02:00:32 from mobile |Show all posts |
FiiO replied at 2019-9-7 18:00
Dear friend,

Could you please share the files to us for check?

It is not any particular file. I have 64gb of mp3 files that get randomly changed once I transfer them to the M6. I have tried using different size and brand micro SD cards, but I have the same issue. The files are all tagged correctly and I have checked every single one for errors. I am having the same issue this perwon had with their M7:

http://fiio.me/forum.php?mod=viewthread&tid=43789&extra=page%3D3

Is there a beta version for the M6 firmware that I can try?
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Post time 2019-9-9 17:53:27 |Show all posts |
Mrpaulkersey replied at 2019-9-9 02:00
It is not any particular file. I have 64gb of mp3 files that get randomly changed once I transfer  ...

Dear friend,

If you are using the FW1.0,2, that problem should theoretically be solved.
So you may send the file to us first. And we will check whether we could reproduce.

Best regards
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