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BRT3 LDAC has no bass

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Post time 2019-10-5 17:51:19 |Show all posts |
Hi,

I have a Samsung Note9 with latest firmware and BTR3 also with Latest firmware.
When the phone connected to the BTR3 in LDAC (white light) there is no bass in the headset.
Source can be Fiio App or any other music source - bass disappears on LDAC.

When I turn off the LDAC at the BT settings - bass appears.
Same happens if I change the codec at the Developer options to AAC/SBC/APTx or Samsung Adaptive.
Changing LDAC settings does not solve the issue.

Only LDAC has this issue.
It is not related with the Fiio app - I know that inLDAC the EQ is not working.

Do you know what could be the solution?
At the moment I'm not sure if this is the problem of the phone or the BTR3.


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Post time 2019-10-7 15:54:12 |Show all posts |
Dear friend,

We did not hear about this issue before.
Do you have another mobile phone which support LDAC as well? If yes, does the issue remain?
Please try to reset the BTR3 by holding the power button for at least 10s or holding the volume +&- for 5s to see if it helps ?

Best regards
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Post time 2019-10-7 18:31:53 |Show all posts |
Tried today with a Samsung J6+.
It has LDAC as well. Brand new phone, Dolby Atmos turned off.

Paired the BTR3 with the phone, fire up Youtube, played the first video.
Then switched to settings and enabled LDAC in the settings of the BTR3 - bass disappeared.
Disabled LDAC - bass came back.

So it seems this is not related with the phone (or all Samsung phones has the same flaw).
Using the BTR3 in USB DAC mode the bass is OK. Change to LDAC  on a BT the bass disappears.

What do you recommend?
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Post time 2019-10-9 00:56:11 |Show all posts |
Reflashed with 1.2 firmware - now it looks OK.
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Post time 2019-10-9 17:33:26 |Show all posts |
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