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M6 -> CL06 -> Q5 - Screen power on/off noise problem

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Post time 2019-10-9 21:15:21 |Show all posts |
When I use my new M6 as a transport into a Q5 via the CL06 usb cable there is a loud crackling noise in the headphones when I use the power button on the M6 to power off or power on the screen. It seems unlikely that this is a problem with the M6 that could be fixed with a software update - or am I wrong about this? Other users on headfi have reported the same problem. Could you please advise if this is an issue with all M6 units or a fault limited to just some? If so, will Fiio replace faulty units? Many thanks.
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Post time 2019-10-10 11:08:59 |Show all posts |
Dear friend,

I read your post in head-fi as well.

If the issue only happens when using the CL06 but not other cable, it is more likely to be a problem with the CL06.

Best regards
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Post time 7 Day Before |Show all posts |
I can confirm that the problem is not limited to the CL06 cable - the M6 produces the same crackle/crunch in the headphones when the screen is powered on or off when the M6 is connected via USB to my Q5. Another user has a duplicate of this issue when connected to the Q1 mk2. Please advise.
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Sennheiser HD650 &amp. IE8 Beyerdynamic DT770 Pro. Ibasso IT01
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Post time 6 Day Before |Show all posts |
Hi, I'd be very grateful for some help with this issue, I've recently bought this player and this seems like a considerable fault and one that I would have to mention if I sold it on. Fiio has always been excellent in regards of user responsiveness.
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Post time 4 Day Before |Show all posts |
Object_Voice replied at 2019-10-12 19:38
Hi, I'd be very grateful for some help with this issue, I've recently bought this player and this se ...

Dear friend,

Thanks for the kind feedback. We will also report to the engineer for checking about that.

Best regards
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