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Frozen screen problem Fiio m3k

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2019-10-10
Post time 2019-10-10 08:47:05 |Show all posts |
Edited by Josceka at 2019-10-10 08:49

I turned on my Fiio M3K, it stays on the welcomescreen and doesn't happen there

You can only turn it off and on, but it's alwayswelcome, help.

71828463_953565311674914_7778770721831911424_n.jpg
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Post time 2019-10-10 11:17:08 |Show all posts |
Dear friend,

Please try to hold the power button and check again?

Best regards
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Post time 2019-10-10 16:21:59 |Show all posts |
Try to press and hold the power button without an SD card and nothing
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Post time 7 Day Before |Show all posts |
Josceka replied at 2019-10-10 16:21
Try to press and hold the power button without an SD card and nothing

Dear friend,
Sorry about that. It may be a hardware issue with your M3K.
Please contact your seller about that first.

If the seller fails to help, please contact us again with the receipt attached.  

Best regards

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Post time 5 Day Before |Show all posts |
I've seen this behavior on mine once before I think. Not sure how I resolved it..? I think maybe I held the power button for a length of time in excess of 15 seconds. I may have re-connected it back on the PC and disconnected and somehow it came back.

Good luck.
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Post time 4 Day Before |Show all posts |
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Post time Yesterday  11:39 |Show all posts |
Hola buenas!, me pasa exactamente lo mismo y no logro resolverlo, no me puedo contactar con el comprador pues lo compré por aliexpress hace bastante tiempo y no creo que tenga garantía. Qué hago?
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Post time 7 Hour Before |Show all posts |
Hola a todos.
Yo también tengo ese problema, me sucedió hace más de 2 semanas mientras intentaba cambiar la fecha de mi reproductor (el reproductor estaba nuevo y yo recién intentaba familiarizarme con él).
Me comuniqué con la tienda (aliexpress) y el vendedor solo atinó a decirme que intente presionar el botón de encendido durante 30 segundos para que regrese a su configuración de fábrica, también me dijo que instale el último Firmware M3K-FW1.4.3, luego que pruebe con un Firmware anterior, incluso probé instalando el Firmware M3K-FW1.0.5, con todo ello, aún el problema no está resuelto, continúo con el mismo problema y me es imposible devolverlo al vendedor por las políticas de prohibición de envío de artículos con baterías de Litio de las aerolíneas en el correo de mi país. Veo que no soy el único con este problema y confío en que FIIO tenga algún restaurador que podamos utilizar, ya que su reproductor no viene con un botón de reinicio de fábrica externo.
Por favor, ¿Alguna solución? ¿Algún video explicativo para que los usuarios podamos solucionar este problema?
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