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M11, M11Pro Equalizer preset doesn't work (and other issue)

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2019-10-15
Post time 2019-10-15 20:07:25 |Show all posts |
Hello,

I own M11 and use it for everyday. And Yesterday I just purchased M11Pro in hope that the sound would be better than M11.

The result is a bit underwhelming because I can't here the different at all between two unit (test with Sony IER-Z1R and XBA-Z5 with balanced cable)

So I try to adjust some setting to see If I can get the different. First try with Lowpass filter. No dice, nothing feel different between each setting.  But then again lowpass filter is very subjective in term of hearing sound quality.  Then try playing with EQ.

*That when I found the EQ preset in both M11, M11Pro doesn't work at all.

[EQ preset issue]
Step to reproduce

- Open Fiio Music App
- Play any music
- go to Setting -> Equalizer -> turn EQ on
- check: [user] setting must be in default (no value adjust)
- try select any preset in EQ
- observed: sound feel the same as before no noticeable change at all *at this point i think it either the change is very subjective or it is a software bug so I keep on testing*
- set to [user] again then try pusing any EQ bar to min/max value
- observed: there is noticeable change in sound *this work as intended*
- try change to other preset again
- observed: no noticeable sound change from last time [user] custom value *now this is cleary a bug that Fiio Music App's EQ preset doesn't work*

I don't know when this issue happen since I usually do not intend to use EQ with hifi player. But this are reproducible on.

M11 fw 1.0.7, Music app 1.1.5
M11Pro fw 1.0.0, Music app 1.1.5

*note: also reproducible from google play store App (last update Sep 28, ver 1.1.5) so this issue probably universal to all device with Fiio Music app 1.1.5

Another issue that keep bugging me since I own M11 from 3 month ago is in Fiio Music the [Recently Played] wrongly indicate current playing song.

For example
- with music stop,
- on the bottom of app in [Recently Played] list might look like this:
[Song A: with unique icon that tell us this is the last one we played]
[Song B]
[Song C]
- now touch on [Local Music] > select any music that was not in the [Recently Played] before for ie. Select [Song D]
- We are jump in to the Song's Album art display.
- Push back till we back at the top level again
- Observe: On the top display it show the current playing song correctly [Song D] in this case
- But on the [Recently Played] list it now show as
[Song D]
[Song A: with unique icon that tell us this is the current playing song] *Bug: the indicator should be at Song D instead of this
[Song B]
[Song C]

Both of them are not a world end bug. But a little bug like this keep me wonder if there is anything else left uncheck that might keep hindrance the true performance of your HiFi Player.

Please Fix your software.

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Post time 2019-10-16 15:45:35 |Show all posts |
Dear friend,

1. There is still some bug in EQ function. Our engineer are trying their best to improve it.
2. We will report to the engineer for fixing about that.

Best regards

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Post time 2019-11-8 15:22:56 |Show all posts |
I too am very disappointed with the M11 pro. I received it yesterday expecting great things. I wanted a product to replace my iPhone since their decision to go to a streaming service. I plugged my headphones in and to be honest its worst than my first walkman. The sound quality is just not there. I to tried playing with all the various settings and nothing makes any improvement on the sound quality. Its tinny, flat, no dynamic range, very poor indeed. I'm going to give them 1 week to fix and if its not resolved I will be asking for my money back.
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Post time 2019-11-8 16:59:36 |Show all posts |
Dear friend,

Due to individual preferences, you could read the professional reviews and comparisons, as well as try out by yourself.

Maybe the sound quality is not the one you like?

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Post time 2019-11-8 17:49:00 |Show all posts |
When will they launch an update of the m11 pro that solves the problems of the EQ and other bugs?
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Post time 2019-11-11 16:06:57 |Show all posts |
Dear friend,

Please try to update the FiiO Music app to 1.1.6 in your M11PRO:
http://fiio-file.fiio.net/FiiO%20Music%20Android1.1.6.apk

How to update:
a. Set the player to storage mode and connect to computer, drag the downloaded FiiO Music (.apk) to the internal storage of your player.
b. Disconnect the connection and enter ES file manager, find the FiiO Music app in internal_sd and click install.

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Post time 2019-11-12 18:29:34 |Show all posts |
Hi, it seems to work but I have two questions about the EQ
Does the Eq work with DSD format?
Does the EQ work when MQA is activated?

In these two modes, the EQ does not seem to have any effect.
Regards, and thank you very much
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Post time 7 Day Before |Show all posts |
Susoone replied at 2019-11-12 18:29
Hi, it seems to work but I have two questions about the EQ
Does the Eq work with DSD format?
Does th ...

Dear friend,

The EQ does not work in DSD or MQA format.

Best regards
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Post time 7 Day Before |Show all posts |
Hello.

Does this new music app version also work for M11?

Regards.
Rok
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Post time The day before yesterday 09:01 |Show all posts |
Bluebeast replied at 2019-11-14 19:38
Hello.

Does this new music app version also work for M11?

Dear friend,

Yes.

Best regards
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