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Fiio M7 cannot play an iso file DSD 2.0 / DST 5.1 but Hiby Music can it.

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Post time 2019-11-6 08:17:33 |Show all posts |
Edited by omarjonathan at 2019-11-6 09:19

Good Morning.

I write to ask two questions:

Fiio M7 with firmware M7-FW1.0.6 cannot play an iso file DSD 2.0 / DST 5.1, however, the version of Fiio Music for Android on smartphones can still play it.When will the software be updated for the M7 and add this feature?

The second question is the following:

The screen of my Fiio M7 has a scratch on the screen protection.

Where can I send my Fiio M7 to replace the screen protection with a new one?

Thank you

早安

我写信问两个问题:

具有固件M7-FW1.0.6的Fiio M7无法播放iso文件DSD 2.0 / DST 5.1,但是,智能手机上的Android Fiio音乐版本仍可以播放。

M7何时更新软件并添加此功能?

第二个问题如下:

Fiio M7的屏幕在屏幕保护膜上有划痕。

我可以将Fiio M7寄到哪里,用新的屏幕保护装置代替屏幕保护装置?

谢谢啦
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Post time 2019-11-8 10:51:54 |Show all posts |
Dear friend,

DST format is not supported by the M7. We will report to the engineer and check whether we could add the support to it in later firmwar update.
Are you capable to replace the protector by yourself? Sending back to us for repair may take a long time and high cost. If you would prefer, we could send a screen protector for the shipping cost 8 USD.

Best regards
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Post time 2019-11-9 00:52:21 |Show all posts |
Thanks for the info.  I accept that you send me the screen protector, thank you very much.  Just tell me where I made the payment for the shipment.
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Post time 2019-11-11 16:41:43 |Show all posts |
omarjonathan replied at 2019-11-9 00:52
Thanks for the info.  I accept that you send me the screen protector, thank you very much.  Just tel ...

Dear friend,

I have sent the link to you via email. Please have a check.

Best regards
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Post time 2019-11-12 07:04:00 |Show all posts |
Edited by omarjonathan at 2019-11-11 17:07

Thank you very much, I checked my email omarjonathan79@gmail.com but nothing has arrived yet.
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Post time 2019-11-13 18:42:49 |Show all posts |
Dear friend,

You made me confused. You have already replied my email??

Best regards
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