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FiiO M5 FW1.3.2 issues & suggestions

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2019-11-23
Post time 2019-11-23 23:26:27 |Show all posts |
The last M5 FW1.3.2 has an issue.
When shuffle mod is enabled it plays the next following track for a second only then it jumps to a random one.

Also, would be great to have a smaller font and a smaller icon for the "Browse Files" (like on a screensaver for example), because a very small portion of the text fits on a screen without an extra horizontal scrolling.

Would be a great to have a playback bar on the 1st screen and (like, playlist, play mode) on the 2nd one. Becasue playback bar is using much more often and it is not very convinient to switch screens every time.

If it is possible, so would be useful to have an option to connect the player to a phone as Bluetooth headset, to accept calls while listening from player.
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Post time 2019-11-26 09:47:16 |Show all posts |
Dear friend,

I failed to reproduce the issue you mentioned, you are switching the music by clicking the icon in the display or automatically?
As for your feedback, we will report to the engineer for accessing first.
When working as Bluetooth AMP, the M5 could not work as a player at the same time.

Best regards
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Post time 2019-11-26 11:50:32 |Show all posts |
I failed to reproduce the issue you mentioned, you are switching the music by clicking the icon in the display or automatically?


Automatically. When I set to a shuffle mode and the current track ends, then it always happens.
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2019-11-27
Post time 2019-11-27 16:01:25 |Show all posts |
1. When I'm udating the media library the M5 stops after roundabout 7500 Songs and restarts. I have a 512GB Card inside with 20000 Songs. Is this normal?
If yes than you have to give me a chance to navigate in the folder menu with a sidebar, otherwise I have to scroll 5 Minutes to get to Z.

2. Sometimes while I'm playing a song I want to delete it. You placed the icon of the basket on the second side but when I press it, it only shows the album Cover.
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Post time 2019-11-27 17:42:28 |Show all posts |
Regarding 2.: Deleting a file on the M5 (fw1.3.2) just worked fine here, but you need to aim very precisely (same as for the (i) info button).
If I tap slightly below the little button, it switches to the cover image, too.

Regarding 1.: I'm hoping for a working scroll bar, even if letters won't work, but I'm already considering splitting the directories in e.g. Numbers+A-F, G-M, N-S, T-Z or other criteria I use when looking for an album (e.g. women sing, men sing, mixed, instrumental, ...) to reduce the length of the listing.
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Post time 2019-11-27 19:14:38 |Show all posts |
ThomasAH replied at 2019-11-27 17:42
Regarding 2.: Deleting a file on the M5 (fw1.3.2) just worked fine here, but you need to aim very pr ...

You are right with the delete button, but it's very hard to aim and the folder can't be deleted, so I have a lot of empty folders. This is not a practical solution and for me this is one of the most important features. I think I have to look for another player.
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Post time 2019-11-27 23:38:59 |Show all posts |
uvox replied at 2019-11-27 19:14
You are right with the delete button, but it's very hard to aim and the folder can't be deleted, s ...

You can delete folders as well: From the directory that contains this directory you can swipe from right to left to enter selection mode. Here you can select the folder(s) you want to delete and press the trash can.

Edit: You don't even have to delete the contained files first, they will automatically be deleted with the folder.
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Post time 2019-11-29 04:55:43 |Show all posts |
Fw 1.3.2
bugs:
- if the artist tag contains apostrophe 'when browsing the catalog, the Artist is displayed but not the relative albums. Removing the 'from the Artist tag, the albums are visible.

Tips:
- When I press "Playback in progress" immediately after starting, the list of albums is displayed; it should be better if the last choice is displayed (eg authors)
- Bluetooth support:
- 1. the bluetooth receiver should always be on even if you listen to music from micro sd; if bluetooth is active, an incoming call should stop the music and allow the call to be answered.
2. The incoming call must display ID and phone number.
3. The phonebook and logs of the latest calls must be accessible from the device to initiate calls without operating on the phone.
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Post time 2019-11-29 07:26:05 |Show all posts |
When shuffle mod is enabled it plays the next following track for a second only then it jumps to a random one.

Have the same in M3K.
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Post time 2019-11-29 17:16:51 |Show all posts |
mord0d replied at 2019-11-29 07:26
Have the same in M3K.

Dear friend,

Failed to reporduce still, if you are convenient, you could send some files to us for check.

Best regards
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Post time 2019-11-29 17:19:30 |Show all posts |
illbegood replied at 2019-11-29 04:55
Fw 1.3.2
bugs:
- if the artist tag contains apostrophe 'when browsing the catalog, the Artist is dis ...

Dear friend,

If you are convenient, you could send the file to us for check.

The M5 does not support local playback and working as bluetooth receiver at the same time.

Best regards
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Post time 2019-11-29 19:27:34 |Show all posts |
FiiO replied at 2019-11-29 17:16
Dear friend,

Failed to reporduce still, if you are convenient, you could send some files to us fo ...

This happens randomly. Can happens or not with same files/cue. But never happens with manually clicking "next track".
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Post time 2019-11-29 21:01:29 |Show all posts |
Edited by illbegood at 2019-12-2 16:45
FiiO replied at 2019-11-29 17:19
Dear friend,

If you are convenient, you could send the file to us for check.

I know that you can't activate bluetooth receiver while playing but as all bluetooth hands free do, it would be nice to implement this function on the M5!

How to send you a sample file?
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Post time 2019-12-2 15:24:32 |Show all posts |
FiiO replied at 2019-11-29 17:19
Dear friend,

If you are convenient, you could send the file to us for check.

I can see the problem, too, and just sent an email to support@fiio.com with the smallest file (328KB) I have that shows the issue.

Subject: example file for M5 firmware bug (apostrophe in artist tag)
Attachment: apostrophe-artist.ogg

The attached file apostrophe-artist.ogg has the artist tag
"Aphrodite's Child", Album "666 (CD1)" and song name "Ofis".

To reproduce the problem, from the main menu tap on:
1. Category
2. Artist
3. Aphrodite's Child

Now the Album title should appear: 666 (CD1)
But the list ist empty.
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Post time 2019-12-2 15:31:46 |Show all posts |
ThomasAH replied at 2019-12-2 15:24
I can see the problem, too, and just sent an email to  with the smallest file (328KB) I have that  ...

It seems your mail provider doesn't like me:
<support@fiio.com>: host mxbiz1.qq.com[203.205.232.191] said: 550 Mail content denied.

Here is the attachment from my email:
https://www.dropbox.com/s/j6hr0u ... phe-artist.ogg?dl=1
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Post time 2019-12-3 14:29:58 |Show all posts |
Dear friend,

Thanks for the feedback. We will report to the engineer for check.

Best regards
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Post time 2019-12-5 03:19:35 |Show all posts |
Edited by Trin at 2019-12-5 10:58

I also have issues with the music scroll bar. Sometimes it just doesnt work. I made a video:
https://yadi.sk/i/J1acxYapDA7a9Q
Also it is annoying that it switches to the cover art each time you are missing the button. It should be disabled.

I reproduced the shuffle issue here (make the volume loud to hear on 0:36 sec):
https://yadi.sk/d/UGD2qsoMQWkjsw
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Post time 2019-12-5 03:25:03 |Show all posts |
Edited by Trin at 2019-12-5 03:28

I also dont know where to write about it. But you need to fix a lot of mistypes in the English version of the forum. It looks unprofessional.
Like "Sign Up" button has a "Sign in" name, colon symbol on the login page in the one line is missed and you have 2 of them on the 2nd line; words have randomly upper case and lower case letters, etc.
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Post time 2019-12-5 17:50:23 |Show all posts |
We are trying our best to work for a new and better forum actually. Thanks for your feedback anyway.

Best regards
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Post time 3 Day Before |Show all posts |
One more suggestion that can make the usage much more convenient.

You should get rid of power button 2-taps actions.

The right behavior would be:
1. One click - stop/play
2. 2 sec click - turn off the display
3. 5 sec click - power off dialog window
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