FiiO Forums

 Retrieve Password
Register Now
/Sign In
Search
!show!: 1445|Reply: 5

Q1 MKII just went unrecognizable by any devices when connected

FiiO Fans

Rank: 1

digest
0
posts
3
F-Coin
16
Audio Sources
Deezloader & CD Rips
AMPs
Q1 mkII
DACs
Q1 mkII
Head Gears
FH5
regtime
2019-11-28
Post time 2019-11-28 02:31:58 |Show all posts |
Hi,
I bought my Q1 mkii 8 months ago and had no issue until 6 months of using the porduct. That day my computer and my android phone couldn't recognize it. I tried to swap the cable and using another computer but nothing changed. And 48 later, it came back to life, so I didn't worried about it. Until today when the same problem happened AGAIN. Tried all the same things. My Windows 10 PC sees that the DAC is plugged in but still couldn't recongize it. "Unknown USB Device: Device descriptor request failed)"
Thanks for your support.

Reply

Use magic Report

Super Moderator

Born for music and happy

Rank: 8Rank: 8

digest
3
posts
2066
F-Coin
102265
regtime
2013-5-10

Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2019-11-28 17:00:34 |Show all posts |
Dear friend,

Did you try to reset the Q1MKII by poking the reset hole beside the usb port?

Best regards
Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
3
F-Coin
16
Audio Sources
Deezloader & CD Rips
AMPs
Q1 mkII
DACs
Q1 mkII
Head Gears
FH5
regtime
2019-11-28
Post time 2019-11-29 02:16:37 |Show all posts |
Hi
I already tried resetting it anfd nothing has changed.
Thanks
Reply

Use magic Report

Super Moderator

Born for music and happy

Rank: 8Rank: 8

digest
3
posts
2066
F-Coin
102265
regtime
2013-5-10

Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2019-11-29 16:54:50 |Show all posts |
marcfusch replied at 2019-11-29 02:16
Hi
I already tried resetting it anfd nothing has changed.
Thanks

Dear friend,

Did the cables you try have usb data function?
Please contact your seller about that first.

If the seller fails to help, please contact us(support@fiio.com) again with the receipt attached.  

Best regards

Reply

Use magic Report

FiiO Fans

Rank: 1

digest
0
posts
3
F-Coin
16
Audio Sources
Deezloader & CD Rips
AMPs
Q1 mkII
DACs
Q1 mkII
Head Gears
FH5
regtime
2019-11-28
Post time 2019-11-30 02:21:24 |Show all posts |
Hi

I'll return the amp to Amazon and get a refund.
Thanks for all.
Reply

Use magic Report

Super Moderator

Born for music and happy

Rank: 8Rank: 8

digest
3
posts
2066
F-Coin
102265
regtime
2013-5-10

Medal of X3 Senator if Forums Honorary Admin Excellent Moderator Outstanding Contributors King of Chatting Master of Publictity Master of Promotion Enthusiastic Member Active Member Supernova

Post time 2019-12-3 11:30:12 |Show all posts |
Ok, thanks for the feedback. Sorry for bringing inconvenience to you.

Best regards
Reply

Use magic Report

You have to log in before you can reply Login | Register Now

About FiiO|Warranty|Contact Us|FiiO Forums  

GMT+8, 2019-12-13 08:41 , Processed in 0.023116 second(s), 25 queries .

Powered by Discuz! X2.5

© 2001-2012 Comsenz Inc.

Top