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[BTR3] BTR3K wired headset CTIA mic has bad sound quality

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Post time 2020-7-15 00:49:46 |Show all posts |
Just got a BTR3K and when I use the feature of using the microphone already on my wired headset via CTIA standard, the microphone levels and quality is really poor.
When I use the microphone directly connected to my laptop without the BTR3k the quality is excellent. Similarly, when I use a wired headset without an inline mic with the BTR3K the BTR3K mic is good too as long as its close to my face.

I also upgraded to the 1.2 May 27th firmware and it didn't help at all.

Is this a known issue and is there any fix? About to return mine but I wanted to ask Fiio support first.

Thanks!
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Post time 2020-7-16 11:09:08 |Show all posts |
Dear user,

Are you using the microphone of your headphone? Or you could check another headphone for check?

Best regards
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Post time 2020-7-17 02:13:46 |Show all posts |
Yes I tried 3 different headsets with microphones on the BTR3K, all the same result. When I plugged in a earphones that didn't have an inline mic, the onboard BTR3K mic was used and it sounded fine.

Is this a known bug or do I have a defective unit?
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Post time 2020-7-17 17:08:46 |Show all posts |
Dear user,

Please check whether you have turned on the wire function of the BTR3K via the FiiO Control app first? For your reference: https://www.fiio.com/newsinfo/380487.html

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Post time 2020-7-18 02:34:05 |Show all posts |
Yes the wire function is  already enabled.

The volume control and play/pause buttons on the headset's inline controls work well. The BTR3K's output of the headset's inline microphone is poor quality and low volume however. This is true across 3 different headset's I've tried.
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Post time 2020-7-21 15:48:49 |Show all posts |
Dear user,

What's the model name of your headphones? Because of the difference of in-line control for different headphone, some headphones may not be compatible  with the BTR3K. You could try to use the microphone of BTR3K instead?

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Post time 2020-7-23 05:39:58 |Show all posts |
I tried Mi Piston 3 ProHD, Mi Piston 3, and AKG UrbanX (OEM Samsung S10e headphones). All of their 3 button inline controls worked, but none of the their microphone's volume level or quality were acceptable.

I ended up buying another Fiio BTR3K to test and it has the same problem. Going to return them both.
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Post time 2020-7-24 14:46:02 |Show all posts |
Ok,thanks for your feedback. Or you could consider the BTR5 instead?

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Post time 2020-9-14 06:26:17 |Show all posts |
Hi! Love the BT3k, but the inline microphone does not work for me. Buttons on inline controls work, but I've tested with three different iOS compatible headsets and it does not pick up the mic on any of them. Tried Apple Earpods, Klipsch X20i, and Bose Soundsport headphones. Is this a known problem, or should I exchange?
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Post time 7 Day Before |Show all posts |
Dear user,

Have you turned on the wire function for the BTR3K from FiiO Control-BTR3K? If yes, please check whether your headphone is using the OMTP standard?

Best regards
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